FAQs & Contact

 What is Qi?
Simply put, Qi is the most fundamental substance in the construction of the human body and in the maintenance of its functional activities. When the activities of Qi are unimpeded, there is harmony, balance, and good health. When there are Qi blockages, too much or too little Qi, there is an imbalance that disrupts our bodily function which in turn leads to disease.

 Is acupuncture treatment painful?
Prior to their first treatment, many people fear that acupuncture needles cause pain. Sensations such as soreness, numbness, distending, warmth and pressure may be felt during a treatment, but the energetic sensation differs from pain and patients often find the treatment quite relaxing. Acupuncture needles are very fine, about the size of a thick hair. They are solid and nothing is injected through them. Over the centuries, refined needle insertion techniques have been developed which enable the skilled acupuncture practitioner to place a needle with little or no sensation.

 How many treatments do I need?
The number of acupuncture treatments you need depend largely on the complexity of your illness. You age, your general health, and whether yours is a chronic or acute condition all influence the length of the treatment. For instance, you may only require one or two treatments for a recent wrist sprain, while a chronic illness such as carpal tunnel syndrome may require treatments for several months to achieve good results. The effects of acupuncture treatment are cumulative therefore, you’ll achieve better results with more consistent treatments. In Chinese medicine, our main goal is not only to treat the illness but to further strengthen your body to prevent the illness from recurring. It is therefore important to have a few treatments even after you are cured in order to prevent relapsed or new illnesses. In general, when an illness recurs it is often more difficult to treat.

 Are there any potential side effects?
Generally speaking, acupuncture does not involve too many side effects or risks, especially when compared to other forms of therapeutic treatments. Many of the common side effects are minor, such as bruising, bleeding, and soreness after the treatment. Another common reaction is the worsening of the original symptoms for a few days after an acupuncture treatment. Sometimes other general changes in sleep, appetite, bowel or urination patterns, or emotional state may be experienced. These are good signs since it is an indiquestion00ion that the acupuncture is starting to work. A few cases have been correlated to the severity of illness. There have been reports of more serious reactions, such as dizziness, sweatiness, nausea, vomiting, or fainting. It is also common with the first one or two treatments to have a sensation of deep relaxation or even mild disorientation immediately following the treatment. These effects should wear off within 24-48 hours. If done properly, acupuncture is very safe and rarely causes serious side effects.

 Does my medical insurance cover acupuncture treatments?
Most insurance providers cover all or part of the cost of acupuncture treatments, but some providers may have restrictions on the types of illnesses they cover. Check with your insurance company to see what your policy offers.

 Preparing for your first visit
Here are a few tips to help you have a safe and relaxing experience with acupuncture:
  • Bring any lab or medical reports relevant to your condition and list of current medications you are currently taking.
  • Make sure to eat a light meal a few hours prior to your visit. Being over-hungry increases the risk of nausea or dizziness. Acupuncture treatments are not performed on individuals who are fasting.
  • Avoid alcohol consumption before or after your treatment. Acupuncture is not performed on intoxicated individuals due to the increased risk of shock. It is also not advisable to become intoxicated shortly after treatment.
  • Wear loose, comfortable clothing. Acupuncture points are located all over the body. Many of the acupuncture points that are commonly used are located between the wrists and elbows and the ankles and knees. You will be more comfortable if your clothing can be easily rolled up to your elbows and knees.

 What to expect during your first visit
Are you a bit nervous about trying acupuncture for the first time? Here is a step- by-step guideline to what you can expect during your first acupuncture treatment.

Your first visit will begin with an in-depth assessment of your condition and an initial treatment. Generally, the intake and treatment may take up to an hour, depending on your condition. Typical follow-up treatments last approximately 30-40 minutes.
  1. Please arrive 10 minutes prior to your appointment as you'll be asked to fill out a consent form & a health questionnaire detailing your symptoms and medical history.
  2. The acupuncturist will then use four methods of examination to determine the patterns of your disease: tongue examination, Q & A, listening/smelling, and pulse examination.
  3. Once the acupuncturist completes the diagnosis, you will be asked to change into a hospital gown and a course of treatment will be suggested.
  4. To begin treatment, you will lie down on a table. The practitioner will insert sterile single-use needles, generally thinner than the width of a human hair, at acupuncture points on the body specific to your condition. For most people, this is nearly painless. You may feel nothing, or you might feel tingling or pricking sensations.
  5. Once the needles are inserted, the acupuncturist will leave the room and allow you to relax during treatment. The needles will be retained anywhere from 15 to 30min according to the pattern of your illness.
  6. The acupuncturist will then return and remove the needles and as part of your first visit, you will receive a customized treatment plan detailing an appropriate course of treatment for your specific condition.
  7. That's it. Your session is done!
To book your appointment, call today @ 416-901-2873 (CURE)

For general inquiries or to book an appointment, please contact us at:

Telephone: 416-901-2873 (CURE)
Alternative number: 416-302-4312
Email: info@mycompletebalance.com

21 Elmwood Avenue
Toronto, ON
M2N 6R6

Hours of Operation (by appointment only)

Tuesdays 9:00AM - 8:00PM
Wednesday 9:00AM - 6:00PM
Thursday 9:00AM - 8:00PM
Friday 9:00AM - 2:00PM
Saturday 9:00AM - 6:00PM